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Our Team
Conce is the owner and Clinical Director of Arbor Counseling. She has over twenty-five years of experience working as a therapist with individuals, families, and couples providing support through evidence-based practices tailored to each client's unique needs.
She draws from a variety of theraputic modalities, including person-centered therapy, cognitive behavorial therapy (CBT), acceptance and commitment therapy (ACT), and solution-focused therapy, among others.
Throughout her career, she has worked extensively with individuals facing anxiety, depression, trauma and PTSD, relationship challenges, grief and loss, life transitions, and existential concerns as well as those seeking to create greater meaning and value in their lives.
As a therapist, she strives to help clients navigate life's challenges by implementing effective, practical strategies. She also prioritizes creating a warm, safe, and supportive environment where clients feel encouraged to take the first steps in their healing process.
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Master of Social Work- University of Utah
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Bachelor of Science in Psychology- Brigham Young University
M. CONCE RICHMOND, LCSW
THERAPIST & CLINICAL DIRECTOR
ANDREA RICHMOND, LCSW
THERAPIST & ASSISTANT CLINICAL DIRECTOR
Andrea is a licensed psychotherapist and Assistant Clinical Director of Arbor Counseling. She works with clients navigating OCD, anxiety, trauma, emotional overwhelm, life transitions, and patterns that keep them feeling stuck.
Andrea’s style is friendly, collaborative, direct, and often humorous. She is skilled at helping clients feel comfortable and understood while also challenging the fears, beliefs, avoidance patterns, and old coping strategies that may no longer be serving them.
Andrea has a special interest in treating OCD and anxiety using evidence-based approaches, including Exposure and Response Prevention. She also uses EMDR and a trauma-informed, person-centered, and values-based approach to help clients build insight, regulate emotions, reduce shame, and move toward greater confidence and self-compassion.
Education and Training:
Master of Social Work, University of Utah
Bachelor of Science in Psychology & Human Development, University of Utah
Eye Movement Desensitization and Reprocessing
OCD/ERP Trained
April has experience working with adolescents and adults. She uses a gentle and warm approach utilizing techniques from motivational interviewing (MI), cognitive behavioral therapy (CBT), acceptance and commitment therapy (ACT), mindfulness and grounding exercises. She works with many people who have experienced trauma, depression, and anxiety. In addition to her experience in mental health counseling, April has extensive experience with the court system as a paralegal in family law, where she gained expertise in court probate working with guardianships and adoptions.
April utilizes her therapy sessions to create a compassionate and encouraging climate where clients from any background are empowered to explore their lives and work toward growth and change.
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Master of Social Work (MSW)- University of Utah
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Bachelor of Science in Communication -University of Utah
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Eye Movement Desensitization Reprocessing (EMDR)
APRIL MCCLOSKEY, LCSW
DEMI MENENDEZ, CSW
Demi is a compassionate therapist with a Master of Social Work (MSW) from the University of Utah. She has experience working with children, adolescents, adults, and families across a wide range of life and mental health challenges.
Her background includes supporting individuals facing challenges such as trauma, neurodivergence, behavioral concerns, eating disorders, and involvement in systems like foster care and adoption.
Demi brings a compassionate and collaborative approach to therapy, drawing from evidence-based practices to support individuals navigating anxiety, depression, trauma, relationship challenges, and life transitions. She is trained in Eye Movement Desensitization and Reprocessing (EMDR), Sand Tray Therapy, Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), and Solution-Focused Therapy. Using an integrative approach, she incorporates elements of Cognitive Behavorial Therapy (CBT), Dialectical Behavioral Therapy (DBT), Mindfulness, and therapeutic approaches to help clients build resilience, deepen self-awareness, and reconnect with their inner self.
Demi is passionate about helping clients feel safe, understood, and empowered. With an empathetic, calm, and nonjudgmental presence, she strives to support individuals as they identify their strengths and navigate life’s challenges with resilience.
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Master of Social Work (MSW) - University of Utah
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Bachelor of Science- Psychology- Utah State University
Holly Steinberg has worked extensively with children and adolescents in settings such as residential treatment, school social work, and mental health counseling. Holly has also worked in criminal justice settings with children and their families providing support navigating the criminal justice system and counseling. Holly has also worked with adults from all walks of life providing counseling in their individual journeys. Her diverse work experience has prepared her to work with a variety of individuals with unique challenges.
Holly works with a wide range of diagnoses including (but not limited to anxiety, depression, autism, PTSD, and obsessive-compulsive disorder. She approaches therapy from a variety of effective interventions including positive psychology, Cognitive Behavioral Therapy (CBT), Mindfulness/Grounding, Eye
Movement Desensitization and Reprocessing (EMDR), Cognitive Processing Therapy (CPT), and Solution Focused Brief Therapy (SFBT).
Holly also offers Sand Tray Therapy. Sand Tray is an expressive-arts approach that empowers the client by giving them control over their experiences, encouraging reprocessing through play and utilizing a comforting medium (sand). Sand Tray Therapy is an excellent modality for children who are struggling to vocalize their thoughts and feelings, but it is also available to adults! The sand provides a soothing tactile experience and paired with the elements of play, can lessen the intensity that traditional therapy often comes with.
Holly values each individual and their unique life experiences and wants all her clients to feel safe and welcome. She loves to be a part of people’s journeys and help her clients find joy and empowerment in life.
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Master of Social Work (MSW)- University of Utah
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Bachelor of Science in Sociology and Criminology Certificate- University of Utah
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Bachelor of Science in Psychology- University of Utah
HOLLY STEINBERG, CSW
MELISSA MORANDY, CSW
Melissa uses a strength-based approach that focuses on individual talents to help them create lasting change in their
lives. She believes that as the experts in their own lives and personalizes therapy to their individual
needs. She strives to provide a safe environment where people can heal and grow.
She works with individuals of all ages with various issues including depression, anxiety, posttraumatic
stress disorder, substance use disorders, and other challenges. She uses a combination of evidence-
based therapy interventions including emotion-focused, cognitive behavioral therapy (CBT), motivational interviewing (MI),
dialectical behavioral therapy (DBT), and solution focused (SFBT) approaches.
Melissa is compassionate, and will work collaboratively with clients to help them meet their goals and
be their best selves.
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Master of Social Work (MSW) - University of Utah
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Bachelor of Arts in Social Work- University of Utah
Annie specializes in supporting children and adolescents who are experiencing the impact of trauma, emotional distress, grief and loss, and difficulties with emotional regulation, behavior, and relationships. Through play, connection, and evidence-based interventions, she helps clients process difficult experiences, build resilience, and develop the skills needed to navigate life's challenges with greater confidence.
Annie approaches therapy through a trauma-informed and attachment-based lens, recognizing that experiences shape how children understand themselves, relate to others, and navigate the world around them. She utilizes play therapy, sand tray therapy, and other developmentally appropriate interventions to help children express emotions, process difficult experiences, strengthen coping skills, and build resilience. Annie also draws from a diverse toolbox of evidence-based interventions, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Internal Family Systems (IFS), and Exposure Response Prevention (ERP), allowing treatment to be specific to each client's needs and goals.
Annie values collaboration with parents, caregivers, school personnel, and other supportive figures, recognizing that growth occurs beyond the therapy room. She believes that consistency, communication, and strong support systems play an important role in helping children build confidence, strengthen relationships, and carry those skills into their everyday lives.
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Masters of Social Work-University of Denver
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Bachelors of Health Science in Social Work- University of Wyoming
ANNIE COOK, CSW
LINDSEY HEYWARD, CMHCi
EMILY DURRANT, CSW
Emily has experience working with children, teens, and young adults who experienced trauma, anxiety, depression, post-traumatic stress, domestic violence, crisis, and substance use. Emily utilizes a variety of approaches that best fit you and your experiences. Her interests include dialectical behavior therapy (DBT), trauma-focused cognitive behavioral therapy (TF-CBT), cognitive behavioral therapy (CBT), motivational interviewing (MI), solution-focused brief therapy (SFBT), person-centered therapy, and mindfulness/grounding techniques.
Her therapeutic philosophy is that every individual is the expert of their own life and experiences. Emily believes in the power of the therapeutic alliance and aims to engage in a collaborative approach to create a safe and supportive environment for the healing process.
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Master of Social Work - University of Utah
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Bachelor of Science in Psychology and Sociology - University of Utah
Donna is a master’s student in Rehabilitation Counseling with a strong commitment to empowering individuals with disabilities and their families, expanding her ability to guide people toward meaningful and lasting change. Trained to support clients across both work and personal environments, she brings a compassionate, client-centered approach to every interaction.
Donna’s therapeutic orientation is rooted in existential theory, drawing inspiration from Viktor Frankl’s logotherapy. She believes that by exploring meaning, choice, and responsibility, clients can uncover their own path to purpose and well-being. Whether navigating life transitions, coping with loss, or building self-efficacy, Donna helps individuals discover the values that drive them forward.
Donna finds restoration in her garden, where she cultivates both plants and patience. She views gardening as a metaphor for growth: with care, time, and perseverance, even the smallest seed can flourish. This philosophy mirrors her belief in people’s innate capacity to make successful changes and achieve their goals. Donna’s warm, encouraging presence invites clients to explore their potential and embrace the possibilities that lie ahead.
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Clinical Mental Health Counseling Intern- Utah State University
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Clinical Rehabilitation Counseling Intern - Utah State University
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Bachelor of Science in Marriage and Family Studies - Brigham Young University
Donna Case, MRC, ACMHC
April Hinkley, CSW
April believes every client already carries more insight and resilience than they've been given credit for — her work is to help uncover it and build from there. She takes a strengths-based, person-centered approach, meeting clients with warmth and without judgment, and she pays close attention to how each client's culture, background, and identity shape what healing looks like for them.
April has experience working with children, adolescents, and adults navigating anxiety and depression. Her approach is trauma-informed, and she draws on a range of tools to support each client's individual needs, including acceptance and commitment therapy (ACT), cognitive behavioral therapy (CBT), polyvagal-informed approaches, Mind Body Bridging, and motivational interviewing (MI). Her background includes school-based clinical work with both children and adolescents, where she developed a particular appreciation for meeting people exactly where they are.
April creates a compassionate, collaborative space where clients from any background feel empowered to explore their lives and work toward meaningful growth and change.
Master of Social Work (MSW) – University of Utah
Bachelors of Science in Sociology- University of Utah
Certified Social Work (CSW) - Brigham Young University
Donna Case, MRC, ACMHC
Administrative Staff
SUSAN GRANT, OFFICE AND BILLING MANAGER
Susan is our administrative assistant and a friendly face at Arbor Counseling. Our clients value her communication and solutions. Susan is a Medicaid specialist. She has extensive experience in coordinating with caseworkers, insurance billing, compliance and more. She is a dedicated employee and we are happy to have her as part of the team.
